Albert Einstein once said “The definition of insanity is doing the same thing over and over again and expecting different results”. Well, if that's the true definition, Mountain View BMW is indeed insane. They bled my clutch the first time expecting it to fix it. It didn't work. So, rather than try a different approach, they did it again and consider it fixed again despite it not working the first time. So, they're either insane or don't have a lot of confidence in their work. Yippee.
I calmly explained that I expect a brand new $20k motorcycle to run perfectly and if it breaks down during a long trip, angry won't begin to describe how I'll feel. He then offered to look into it and get back to me. Customer service at it's finest...
On Wednesday, when I finally picked up my parts (after 5 attempts!) from SJ BMW, I talked with the master mechanic who was 99% sure that the slave cylinder would fix it and asked me to bring the bike by on Saturday am to replace it. Well, Mountain View BMW felt it was the master cylinder instead and will have the part on Tuesday. So, in the end, I'll get what I asked for a few services ago...
Unfortunately, I need to work this weekend so I won't have much of a chance to ride the bike and test it. I also have a few parts I need to install. I guess I'll just sleep when I'm dead!
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